About Alex Support

IT ticketing services tailored for Alex Apparels’ 15+ factories in Egypt Free Zone

Why Choose Alex Support?

Empowering enterprise-scale IT support across Alex Apparels factories

Fast Response

Average response time under 15 minutes across our internal IT service network.

Enterprise-Grade Security

Secure and compliant infrastructure ensuring reliable support operations.

Real-Time Monitoring

Live issue tracking and resolution without relying on AI or automation shortcuts.

Our Journey

Alex Support was established to streamline IT issue management across Alex Apparels' operations in the Free Zone of Alexandria, Egypt. Starting with a custom solution built specifically for internal use, the system now supports over 15 factories.

Our strength lies in our simplicity and direct control. Built with Blazor and .NET 9, integrated with SQL Server and Azure, we deliver a fast, robust, and scalable platform—no artificial intelligence, just solid engineering.

10000

Tickets Resolved

97.6

% Satisfaction

Our Technology Stack

Built with proven Microsoft technologies and modern web standards

.NET 9

SQL Server

Azure

Blazor